Manufacturer Direct · Fort Lauderdale, FL · Est. 1995 ✓ Free Design Proof With Every Order ✓ $0 Setup Fees ✓ Ships in 5-6 Days ✓ Free Ground Shipping · Lower 48

Frequently Asked Questions

Are you the actual manufacturer, not a reseller?

Yes. Every mat is handcrafted at our own facilities — our HQ in Fort Lauderdale, FL and our partner plant in Georgia. We are the manufacturer — not a reseller, not a drop-shipper. You order direct, which is why our pricing and quality beat everyone else.

How fast will I receive my mat?

Most orders ship within 5 business days of proof approval. Free ground shipping in the lower 48 states is included on every order. Rush production is available — call 321.751.4636.

I don't have a logo file. Can you still help me?

Absolutely. Check "Design my mat" in the order form and our in-house art team creates your design at no charge. You'll receive a proof within 24 hours and can request unlimited revisions until it's exactly right — before we produce anything.

Is there a minimum order quantity?

No minimum. Order 1 mat with $0 setup fees, no surcharges. Volume discounts apply automatically when you order multiple mats — the price-per-mat drops at 2–10, 11–25, and 26+ units.

What if I'm not happy with my mat?

We stand behind every mat we make. If it doesn't match your approved proof or doesn't perform as expected, contact us and we make it right — replacement or refund, no runaround. 250,000+ clients back that commitment.

What file formats do you accept for artwork?

We accept AI, EPS, PDF (vector preferred), as well as high-resolution PNG, JPG, and SVG raster files. If you don't have a file at all, our design service covers that — just describe what you need.